I have 20+ years of experience managing complex enterprise projects and acting as a liaison between the client and the vendor.
My journey in technology and project management began with an early passion for computing, evolving into a career focused on enterprise IT solutions, Agile transformations, and digital innovation. This journey expanded into software development, research, project management, and business strategy with a focus on seamless project execution, reduced delays, and enterprise-wide agility.
Experience focus
Hemnette — Software Project Manager
November 2009 – Present · Colombo, Sri Lanka
- Facilitates internal cross-functional Scrum teams.
- Works as the “glue” between business and technical teams in a highly Agile environment.
- Introduced processes, tools, and technologies from scratch as an initial team member.
- Acts as main vendor representative for technical requirement analysis and elaboration.
- Manages L2 / technical support teams after go-to-market.
Telstra — Senior Technical Project Specialist
March 2021 – Present · Melbourne, Australia
- Enterprise delivery exposure with Australia’s largest telco service provider.
- Works with project managers, product owners, and technical product owners.
- Supports delivery of enterprise products that meet client expectations.
Tools, processes & certifications
Delivery toolkit
- Scrum / Agile
- Jira and Confluence
- Visual Paradigm
- Zephyr
- Axure RP
- Zendesk support
Additional certifications
- Interpersonal Communication
- Business Analyst and Project Manager Collaboration
- Agile Foundations
- Critical Thinking
- PMI Agile Certified Practitioner (PMI-ACP)®
My journey
2026Presented MFRP research paper in the Annual Research Conference, Postgraduate Institute of Management, University of Sri Jayewardenepura.
2024Completed the MBA at PIM Sri Lanka, reinforcing alignment between technology and business strategy, with an A for the research project.
2022Enrolled in the MBA program at PIM, expanding leadership and business strategy knowledge.
2018Worked at Telstra as a Senior Technical Project Specialist through a secondment opportunity.
2016Managed Hemnette's flagship OrderExpress program for Telstra, including customer channels, lifecycle management, API interfaces, UX, and data migration.
2015Obtained PMI-ACP and CSM certifications after identifying the need to move formally to Agile.
2013Earned PMP certification, strengthening structured project execution.
2011Joined Hemnette, formed development teams, analysed business/technical domains, and worked with architects for solution designs.
2010Promoted to Branch Manager at Yadabyte, stepping into leadership and project management.
2005Worked as a PHP developer and software engineer while managing the Sri Lankan branch of Yadabyte; also gained C, PHP, MySQL and LAMP stack experience.
2003Transitioned into full-time PalmOS software development.
2002Worked on a research project at UCSC, pioneering PalmOS device programming.
1997Selected for the Honors Degree program in Computer Science at the University of Colombo.
1995Earned a full scholarship at London Business School (Sri Lankan Branch) due to a strong passion for computing.